Postage

 

Badger's Velvet offers FREE delivery.

Providing items are in stock we will dispatch your order within 5 working days, usually much quicker. 

Returns

Badger's Velvet hopes that you will be happy with your purchase, however in the off chance that you are not, please return it to us as received, within 5 days of purchase so that an exchange can be arranged or a refund given.

It is the buyers responsibility to pay for return postage and this must be tracked or obtain proof of postage. No refunds are given until Badger's Velvet receives and inspects the goods. 

Return address: Badger's Velvet, 32 Holly Grove London SE15 5DF

Refunds for shipping costs only apply if the goods are defective.

Proof of Postage

For your own protection, you are strongly advised to obtain a proof of posting, or a shipping certificate from a courier. Goods returned to us which are lost in transit remain the buyer's responsibility. 

International Delivery

We offer delivery to a wide range of international destinations. Please email info@badgersvelvet.com for specific postal costs.

 

Duty and Customs

If your order is to be delivered outside the UK it may attract import duty and local sales taxes. This is the responsibility of the customer not Badger's Velvet.

Rules vary by country and your local government determines duty and customs charges. You are responsible for any duties and/or taxes levied at the point of entry into the destination country. A commercial invoice is provided with all goods shipped.

Badger's Velvet 

32 Holly Grove London Se15 5DF